Resident Services Programs
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NEW Training Program
SHA is offering a Five Week Training Program that prepares participants to win in a competitive workforce, by improving the participants employability skills and redefining their life skills. This training program is made possible by SHA's community partners who donate their time and resources to help participants move towards self sufficiency.
Some of the training topics include:
- Job Readiness / Suncoast Workforce Mobile employment services.
- Computer Classes
- Health Education / Health Mobile services
- Financial Literacy
- Life Skills
- Expunging and Sealing of criminal records
- Business start up classes
Upon successful completion of this training program public housing resident that are required to comply with the community service requirement would have fulfilled all of their required hours for the year. Participants will also have the opportunity to complete the Florida Ready To Work Certification and other program incentives to help participants become successful.
Education & Training Options
We understand that education and training can make all the difference in better employment. The 2000 US Census reveals that those who have a high school diploma make 30% more than those who do not. The Resident Services Department offers several training and education options.
General Education Diploma (GED)
Through a partnership with the Sarasota County Technical Institute (SCTI) Newtown campus, SHA offers a GED program to residents. Classes are offered Monday - Thursday during the hours of 7:30am to 2:30pm. Attendance, punctuality and determination are required for participants to become successful GED graduates. Volunteers are on site daily to offer one on one tutoring as needed.
Customer Assistant Technology
This 15-week, intensive program prepares participants for a variety of office positions including customer service representative, customer care specialist, data/order processor, call center operator, information clerk, and receptionist.
- Developing better interpersonal communications
- Learning techniques to resolve conflicts
- Mastering leadership and decision-making abilities
- Expanding problem solving and supervisory skills
- Increasing diversity awareness
- Improving telephone techniques
- Using software applications relevant to customer care
In addition to providing Professional Development for the Job Skills module, State College of Florida (SCF) donated desktop computers. These computers were used to create a computer lab where residents have Internet access, typing tutor software, and examples of resumes to customize.
The FDIC Money Smart curriculum is used and taught by a SHA's partner banks. The focus of the financial education classes is to help participants gain control of their financial destiny, whether on a fixed income or employed full time our objective is to empower our resident to become more financially fit. While participating in the Money Smart classes participants are able to receive a credit report and if they would like have the opportunity to meet one on one with a certified credit counselor.
Money Smart Curriculum:
- Bank On It - an introduction to bank services
- Borrowing Basics -- an introduction to credit
- Check It Out -- how to choose and keep a checking account
- Money Matters -- how to keep track of your money
- Pay Yourself First -- why you should save, save, save
- Keep it Safe -- Your rights as a consumer
- To Your Credit -- how your credit history will affect your credit future
- Charge It Right -- How to make a credit card work for you
- Loan to Own -- know what you're borrowing before you buy
- Your Own Home -- what homeownership is all about